《China Cosmetics Store 5 Major Retail Empowerment Collection》
The rise of the new generation is changing the Chinese consumer market
Facing new users and business environment
Retail marketing methods, category structure, personnel knowledge system
Proposed a new demand
Cosmetics store retail is waiting for a new empowerment
In order to explore new ways to grow Chinese cosmetics stores, find new ways to empower
China Beauty Expo collaborate with OIB.CHINA
The first collection of retail empowerment success stories
Summarize the formation of "China's cosmetics store 5 major retail empowerment"
Empowerment 1. Meet user new upgraded needs multi-dimensionally
The demand for cosmetics from a new generation of consumers
Multidimensional appeal that has changed from a single appeal to a three-dimensional
Cosmetics stores need to be oriented to consumer demand
Upgrade products and services multi-dimensionally
Meeting the diverse needs of next-generation consumers
Maximize user value
Empowerment 2. BFF service rebuild consumer relationship
Professional service is the core demand consumers ask of for cosmetics stores
Different times have different requirements for services.
In the era of mobile internet
Users get product and beauty knowledge anytime, anywhere
User-to-store service
From professional demand to BFF emotional demands
Provide users with a heart-felt service
Is the key to building a heart-to-heart link between cosmetics stores and users
Empowerment 3. Scene-based experience enhances customer engagement
If you are holding it, I feel nothing.
85% of consumers believe
Scene-based experience can make offline shopping a fun activity.
Fully activates all sensory experiences for the consumers
Touch consumer’s interest
Inspire consumer participation
Increase purchase rate
Empowerment 4. Adjust product structure to meet the needs of new consumers
New generation of consumer need changes have driven the upgrading of commodity structure
Under the current state of information transparency
Product success is based on efficiency and quality
Keeping up with waves of imported products
Will be expected to become the mainstream of the cosmetics market
Also need to pay attention to the emerging categories of youth pursuits
Comprehensively optimize category structure and display
Maximize consumer value
Empowerment 5. Refine operation management to improve single store output
Say goodbye to barbaric growth
Refine development has become a breakthrough for offline stores
Make full use of the offline advantages
Strengthen the internal operation and management capabilities of the team
More accurate and efficient product selection and personalized experience and service
Maintain high value consumer relationship
Can achieve steady growth
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